The ultimate goal of this project was to redesign the PVD311 app. This app allows residents of the city of Providence to report issues within their own neighborhoods, or issues anywhere the whole city. Giving power to the people of Providence, the PVD311 app seeks to help improve the quality of life for all those who dwell full-time and part-time in this city.
The original home screen design for the app does not catch my eye. This screen is going to set the tone for the whole app so it should grab the users attention. The existing screen for the app looks very outdated. Not only is the design outdated, but the page looks very static, like it has not been updated in a long time. I designed my page with a simple, yet elegant colour palette, that is more visually pleasing. The first page had two big buttons on it, making the usability very easy and simple. I designed a simple set of icons for the home screen, in order to give the city some character.
The app works by finding your location and then letting you report an issue form where you are, or finding a location. But the advantage of reporting it where you are is that you can instantly take and upload a photo to give with your issue report. I have streamlined the report submitting process as much as possible, to try make it very easy and quick to use.
There is also a more social side to the app, as you can see other issues people have reported around your area, or any issue in the city and check up on its status. You can add an issue to your profile and follow what happens to that case. You can sort the content by list, map or images.